FAQ

What are your products made of?

We provide employment and livelihood to female artisans. Our products are handmade by our artisans which makes every piece unique and one-of-a-kind crafted with love to be delivered from our homes to yours.
What are the shipping charges?

Shipping charges are free for orders above Rs. 998 and for orders below that price range, the standard shipping charges are Rs. 99. (P.S- The charges for shipping might vary a little depending upon your order's weight & address location)
How many days does it take for the order to deliver?

Your order once received, is usually dispatched within 1-2 days and takes around 3-7 days to get it delivered to you. If there is any delay, feel free to contact us, so we could speak with the courier delivery service.
How can I speak to someone from your team?

You can DM us on Instagram by clicking on the Insta icon on the end of our website or search 'genz.planners' on Insta. You can also mail us by clicking on the mail id at the end of our website 'genzplanners@gmail.com'.